At South Melbourne Smash Repairs, we believe that the customer has every right to scrutinise their panel beaters before opting for who they choose to repair their vehicle.
In fact, we think it’s simply the smart thing to do!
We are so confident that our knowledge, expertise, process and service will stand up to any scrutiny our customers object us to on the basis of honesty, respect and integrity that we’re happy to share the five crucial questions you should be asking any panel beater – whether that be South Melbourne Smash Repairs or another panel beater – BEFORE you authorise any repairs on your vehicle.
These questions are crucial for you to ask so you can be assured your chosen panel beater is the right person for the job.
Five questions to ask your panel beater before you authorise smash repairs on your vehicle
1. Do You Use Genuine Parts?
This question is so important to ask because the use of genuine parts is essential to ensure any repair or panel beating work that’s done on your vehicle maintains its quality, value and safety.
Unfortunately, there are a number of panel beaters who choose to compete on price and one of the biggest ways they can bring their prices down are by using aftermarket parts.
Even though cheap panel beaters seem like a great deal, the bad work and fake parts can end up costing you more in the long run.
If you don’t want to pay another panel beater to fix the bad work done by cheap panel beaters, make sure you choose a car repair with a good reputation and a lot of experience in the smash repair business.
Make sure you ask any panel beater whether or not they use genuine parts BEFORE you authorise any repairs to your vehicle.
South Melbourne Smash Repairs uses genuine parts wherever possible to ensure that your vehicle is returned to you in top condition.
In the event that South Melbourne Smash Repairs are unable to source genuine parts, we use a combination of quality recycled and aftermarket parts.
2. Do You Repair to The Manufacturer’s Standards?
To make sure your repair holds up for the long haul, South Melbourne Smash Repairs will always perform repairs to the manufacturer’s standards – as well as meeting all safety requirements and Australian Design Rules.
When it comes to repairs, South Melbourne Smash Repairs will take the same care when repairing your car as the manufacturer did when designing and building it.
That’s why South Melbourne Smash Repairs only uses genuine parts, and we adhere strictly to the original manufacturers’ specs – right down to the last detail!
We also have access to specialised tools and equipment that allows us to repair your vehicle efficiently and to the highest possible standards.
Be sure to ask any panel beater what methods they use to repair cars before you authorise the job. South Melbourne Smash Repairs guarantee quality workmanship every time!
3. How Do You Choose Your Method of Repair
Ask your body shop to explain how they decide what needs to be done to fix your car.
This is a great way to check their standards and see if they have set procedures in place without drawing attention to yourself.
Having pre-existent protocols may seem advantageous, yet what you should be searching for is a unique process that meticulously inspects your vehicle and identifies any issues.
The way an automotive body repairer fixes your car after a collision must be exclusively tailored to you since no two cars are alike; even driving between a sedan or sport utility vehicle reveals this reality.
Don’t compromise with anything but an estimate built solely for you.
At South Melbourne Smash Repairs, we use the latest technology and tools to ensure that your car is repaired the first time correctly.
Our team of experienced technicians takes great care in assessing every vehicle before any repair work begins, taking into account factors such as safety and structural integrity. We then choose the best possible repair approach to get your car back on the road safely and quickly.
Learn more about Our Process.
4. Can You Assist with An Accident Replacement Vehicle?
When you’re dealing with an accident, chances are you won’t be able to use your car for a while.
South Melbourne Smash Repairs understands this, and we offer options for an accident replacement vehicle to help if required and you don’t have a spare vehicle while your vehicle is off the road.
If you don’t have the right insurance to cover an accident replacement vehicle, South Melbourne Smash Repairs can also assist with a hire car for as long as needed.
5. What Guarantee Do You Offer on Your Work?
When it comes to repairs, South Melbourne Smash Repairs offers you peace of mind with a lifetime warranty on all workmanship completed by our experienced technicians.
This lifetime warranty on labour is a legal requirement, so don’t be fooled by marketing spin.
All panel beaters need to provide this lifetime warranty on labour unless you have agreed to otherwise and granted them indemnity.
If they can’t guarantee their works, then you need to take your car to someone who can, like South Melbourne Smash Repairs.
Manufacturer warranties back genuine parts. These vary based on the specific part in question and the manufacturer.
Quality Car Repairs at South Melbourne Smash Repairs
No matter what kind of auto repair or service you are looking for, South Melbourne Smash Repairs is always here to help. Our experienced technicians use only the best parts and materials, ensuring that your car will be returned to you in top condition.
We also provide a lifetime warranty on all workmanship completed by our team, so you can rest assured that your car will be repaired to the highest standards.
If you’re looking for a panel beater in South Melbourne, give South Melbourne Smash Repairs a call at (03) 9690 6806, and one of our friendly staff members will assist with all your questions.
We look forward to helping get you back on the road.
