About Us
Welcome to South Melbourne Smash Repairs, your independent panel beater in Melbourne.
Established in 1982, we’ve been proudly serving the local community for over a year now and have earned an excellent reputation for quality service and customer satisfaction.
Our team of experienced technicians put our customers first, offering reliable advice and quality repairs that are always carried out with safety in mind.
The owners of South Melbourne Smash Repairs, partners Phillip Galea and Phil Bartolo, have a combined 50 years of experience in the auto repair industry. They are committed to maintaining high standards while also re-manufacturing vehicles back into their original state before accidents occurred — something which has allowed them to grow at an impressive rate over recent decades without compromising on quality or dedication!
Quality is the fundamental guiding principle for which we stand and attribute to the success of our business.
- To be the best panel repair shop in the business by re-manufacturing each vehicle to its pre-accident condition in line with manufacturers specifications
- To be transparent in all aspects of our business including clients, suppliers and Business Partners
- To use only genuine parts and high-quality products
- To be constantly committed to customer service and thus reducing clients’ anxiety during the repair process
- To create a working environment that is supportive of newcomers and to treat each individual with respect
The secret to our success.
- Both Partners are qualified in the trade, understand operational matters, and make well-informed decisions.
- Both Partners still work in the business and, as such, remain in control of both the customer experience and quality standards.
- Although profit is important, business success is also measured in terms of the quality of our output and the maintenance of those standards.
- Between 50 – 55% of our yearly repairs are customers who have had direct experience with us and choose to return.
- A further 20 – 25% of our repairs each year come to us via referrals from customers who have previously had direct experience with us.
- We scan the industry both locally and internationally for best practice processes, equipment and materials to ensure we remain at the forefront of our industry.
Our History
South Melbourne Smash Repairs was first established in 1982 and was purchased by the current management team in 1997.
Maintaining South Melbourne Smash Repairs’ proud traditions as a family business, directors Philip Bartolo and Philip Galea have a relentless focus on constantly improving and ensuring that their customers remain the number one priority.
Over the 28 years of their management, South Melbourne Smash Repairs has enjoyed a growing reputation for the quality of repairs the team provides, as well as the team’s commitment to ensuring the rights of their customers are not taken for granted by at-fault parties or insurers.
Our Mission
South Melbourne Smash Repairs seeks to ensure all motor vehicle owners experience first-class repairs when their vehicles are in need of repairs.
We always put the needs of the customer first, which is why we only use genuine components from the manufacturer to return your car to its pre-accident state. We prioritise serving your needs before serving insurance or undercutting rivals by never sacrificing the quality of our repairs.
South Melbourne Smash Repairs has amassed more than 200 five-star evaluations on Google Reviews, and that number is always growing, thanks to our dedication to offering services that satisfy your demands. There is no greater measure of customer satisfaction than the consistently high-quality panel-beating work South Melbourne Smash Repairs provides.
The South Melbourne Smash Repairs Difference
There are a few key things that set South Melbourne Smash Repairs apart from our competitors. First and foremost, our directors understand the correct way to reinstate a vehicle according to manufacturer specifications. This is vital in ensuring that your vehicle is returned to its original condition – or even better!
Secondly, our directors are well-versed in all the processes associated with rectification and restoration, meaning that no detail will be overlooked. And finally, we are also able to handle older, classic cars with ease.
So whether you’ve got a brand new car or a vintage gem, you can rest assured that it will be in good hands with us.
So why settle for anything less than the best?
Contact us today to see what we can do for you!
Our Directors
Leading South Melbourne Smash Repairs is an experienced team of directors, Philip Bartolo and Philip Galea.
Both have extensive experience in the motor industry and a passion for cars that led them to purchase the South Melbourne Smash Repairs business in 1997.
They are passionate about providing a high-quality repairs service with a safety-first attitude that meets the manufacturer’s standards.
In doing so, Phil and Phil are very clear on what they set out to achieve for their clients who trust them with their vehicles and are not intimidated by the demands of insurers.
Having established a fine reputation within the industry thanks to their high-quality work restoring classic cars, our Directors have demonstrated a keen eye for detail and are well versed in the proper processes for the reinstatement of damaged vehicles or vehicles in need of rectification and restoration.
South Melbourne Smash Repairs You Can Count On - Contact Us Today!
South Melbourne Smash Repairs is the independent panel beater you can rely on for high-quality auto repairs.
We take satisfaction in being able to give a service that is unmatched and are dedicated to giving the best repairs we can. All of our clients may readily reach us since we provide simple access to and from the CBD.
Most importantly, we are independent.
The safety and contentment of our customers come first at South Melbourne Smash Repairs. We also make sure that every car we work on is repaired to a high standard.
As a result of our understanding that being in an accident may be stressful, we strive to make the repair procedure as easy and hassle-free as we can.
When you choose South Melbourne Smash Repairs, you can rest assured that you are making the best decision for your car.
Don’t hesitate – South Melbourne Smash Repairs today on 9690 6806 for a free quote. We look forward to restoring your vehicle back to its pre-accident condition.